Report a bug

Invite me to fix a bug.

Something broke? Wonderful. (Not wonderful. But thank you.) Bugs are guests that showed up uninvited, and you're about to hand us the address so we can show them out. The better the directions, the faster the door closes.

How to give good directions

1. 1

   Say what happened

   In your own words. "I tapped Approve and the page went blank" is perfect. You don't need technical words, only the truth.

2. 2

   Say what you expected

   "I thought it would confirm the plan." The gap between the two is the bug.

3. 3

   List the steps, in order

   If we can make it break, we can fix it. "1. Open a plan. 2. Tap Reschedule. 3. Choose Friday." Short and numbered beats long and winding.

4. 4

   Attach a screenshot

   A picture is worth a thousand words and saves us about ten emails. Cover anything private first: names, phone numbers, and the link at the top of a guest page.

5. 5

   Tell us where you were

   Your phone or computer and the browser. If you saw an error page with a reference number, include it: it takes us straight to the right line in the log.

What happened:

What I expected:

Steps to make it happen:
1. 
2. 
3. 

My device and browser (e.g. Pixel 8, Chrome):

The page's address (never a private link key):

Error reference number, if I saw one:

Please don't send your password, a two-step code or a private link key. We'll never ask for them, and a bug is never worth that. Wondering what we're building next? Walk through the renovation